Privacy Policy

Last updated: October 1, 2026

  1. Introduction SaxonTehk (“we,” “us,” “our”) builds innovative hardware and software products and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our websites, apps, devices, services, support, and events (collectively, the “Services”). By using our Services you agree to the collection and use of information as described in this policy.

  2. Information We Collect We collect information you provide directly, information collected automatically, and information from third parties.

  • Information you provide:

    • Account details: name, email, phone number, password.

    • Payment and billing information when you purchase products or services.

    • Support and communication content: messages, feedback, survey responses.

    • Profile and device configuration data you choose to enter.

  • Information collected automatically:

    • Device and usage data: device model, operating system, unique device identifiers, IP address, browser type, crash logs, performance metrics.

    • Usage and analytics: pages viewed, features used, timestamps, interactions, cookies and similar technologies.

    • Location data: approximate location derived from IP or precise location when you enable location services on a device.

  • Information from third parties:

    • Payment processors, identity verification services, advertising partners, and other service providers may provide information necessary to deliver services or for fraud prevention.

    • Public or third-party sources you authorize us to access (e.g., social media profiles).

  1. How We Use Information We use information to:

  • Provide and operate the Services, process orders, deliver products, and manage accounts.

  • Improve, personalize, and develop products and features, including analytics and research.

  • Communicate with you about products, updates, support, and marketing (you can opt out of promotional communications).

  • Detect, prevent, and address fraud, security incidents, abuse, and legal claims.

  • Comply with legal obligations.

  • Carry out business operations, including billing, customer service, and internal reporting.

  1. Sharing and Disclosure We may share personal information in the following circumstances:

  • With service providers and vendors who perform functions on our behalf (payment processing, hosting, analytics, shipping, customer support).

  • With subsidiaries, affiliates, or successor entities in connection with corporate transactions such as mergers, acquisitions, or asset sales.

  • With professional advisors and auditors.

  • With law enforcement, regulators, or other third parties when required by law or to respond to legal requests, enforce our policies, or protect rights, property, or safety.

  • With your consent or at your direction.

  • In aggregated or de-identified form that cannot reasonably be linked back to an individual.

We do not sell personal information for monetary consideration. If state law requires separate notice for certain data-sharing practices, we will comply with that law and provide applicable disclosures.

  1. Cookies and Tracking Technologies We and our partners use cookies, web beacons, SDKs, and similar technologies for essential site functions, analytics, security, and advertising. You can manage cookie settings through your browser or device; however, disabling certain cookies may affect functionality.

  2. Your Choices and Rights

  • Account settings: You can access, update, and delete certain account information in your account settings.

  • Communications: You may opt out of marketing emails by following unsubscribe instructions in the message or by contacting us.

  • Location: You can disable or limit location services on your device.

  • Cookies and tracking: Manage through your browser, device settings, or opt-out tools provided by certain partners.

  • Data access and deletion: Depending on jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal information. To exercise these rights, contact us as described below. We may need to verify your identity before responding and may retain certain information as required by law or for legitimate business purposes.

  1. Data Security We implement administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your data, no security system is impenetrable. If we learn of a security incident affecting your personal information, we will follow applicable legal obligations and notify you as required.

  2. Data Retention We retain personal information as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by information type and purpose. When information is no longer required, we securely delete or anonymize it.

  3. International Transfers Our Services are operated globally. Personal information may be stored and processed in the United States and other countries. When transferring data across borders, we take steps to ensure appropriate safeguards are in place as required by applicable law.

  4. Children Our Services are not directed to children under 13 (or higher minimum age where required). We do not knowingly collect